Check-In 3:00 p.m. / Check-Out 12:00 p.m.
INFORMATION
- Check- In / Check-Out
- Reservation / Payment / Cancellation fee
- Luggage
- Parking
- Request on the Use of Power Banks
- Rules and Regulations
Check- In / Check-Out
| Check-In | From 3:00 p.m. |
|---|---|
| Check-Out | Until 12:00 p.m. |
Reservation / Payment / Cancellation fee
- ・Small children stay free of charge if they sleep in the same bed as an adult in the same room.
- ・Please be aware of the following cancellation fees.
| Day before | 20% of the accommodation fee |
|---|---|
| Day of booking | 80% of the accommodation fee |
| No-show (without contact) | 100% of the accommodation fee |
Accepted credit cards
Viewcard, JCB, Visa, UC, DC, American Express, NICOS, Diner’s Club, Mastercard, UnionPay, etc.
Luggage
- ・If sending your luggage on ahead to the hotel, please address it “c/o Front Reception.” Please clearly state the name of the person who made the booking and the check-in date.
[Address for sending items]
1-6-1 Nishiikebukuro, Toshima-ku, Tokyo, 171-0021
HOTEL METROPOLITAN c/o Front Reception
- ・If sending items by post, please use our large business special postcode: 171-8505
- ・If you wish to send your luggage on somewhere after check-out, the bellhop desk on the 1st floor will assist.
- ・Please place valuables in the hotel safe. (1F Front Reception)
Parking
・The bellhop desk on the 1st floor will arrange a taxi or limousine bus for you.
・Parking is available (from 10:00 a.m. on day arrival until 6:00 p.m. the following day) for ¥2,500 a night.
(Parking lot may be full on public holidays and the day before)
Request on the Use of Power Banks
- ・In recent years, there have been cases of smoke and ignition caused by power banks, both in Japan and overseas. To ensure the safety and security of all our guests, we kindly ask for your cooperation with the following matters regarding the use of power banks in the guestrooms.
| 1. Precautions when using and charging power banks | To prevent fires and other emergencies, please refrain from using or charging power banks in the following cases: - Charging power banks when you are out of the room - Using or charging power banks under the direct sunlight near the window - Using or charging power banks on flammable materials, such as beds, sheets, etc. When using power banks to charge portable electronic devices or charging power banks from the guestroom power supply, place them in a location where you can always monitor their condition, in order to allow you to detect and prevent any issues at an early stage. |
|---|---|
| 2. Prohibition of the use of damaged or abnormal power banks | Do not use power banks that are damaged, swollen, or display abnormal heat generation. These are extremely dangerous. |
| 3. Guestroom cleaning | If any of the above situations are observed during room cleaning, our staff may move your power bank or stop charging in order to ensure safety. Thank you for your understanding in advance. |
We appreciate your understanding and cooperation.
