Check - In 3:00 p.m. / Check - Out 12:00 p.m.
GUEST SERVICES
Helping you to have a pleasant stay
We have a range of services and items available to borrow or rent, to help make your stay a pleasant one.
SERVICES
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CHARGE
Vending machine
Located on 10th, 15th and 20th floor.
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FREE
Ice machine
Located on 6th, 9th, 12th, 16th, 19th, 22th and 24th floor.
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CHARGE
Room Service
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CHARGE
Laundry service
Laundry/dry cleaning/pressing service (not available on Sundays)
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CHARGE
Guest laundry
24 hours open
[Price] Wash and dry JPY 600 (3.0kg) (Laundry detergent is automatically added.)
Wash only JPY 300 (6.0kg) -
CHARGE
Room Massage
Dial 88 to request.
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FREE
High-Speed Internet Access
*In order to browse the Internet with a wired LAN, the IP address and DNS server address must be set for automatic acquisition.
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FREE
Guestroom Wi-Fi
ID and password required.
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CHARGE
Music Practice Room
Upright piano available
(¥1,000 per hour) -
FREE
Foreign Exchange Machine
The exchange fee is included in the amount shown.
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CHARGE
Charge SPOT -Mobile Battery Sharing Service-
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CHARGE
Electric vehicle (EV) charging stations
TerraCharge, a charging service for EVs and PHEVs provided by Terra Motors Corporation, is installed in the basement 2nd floor parking lot.
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FREE
Accessible Parking Spaces
Priority parking is available for wheelchair users etc.
*No reservations are required.
RENTAL ITEMS
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CHARGE
Laptop computer
Laptop PC - Windows 10 Professional, Microsoft Word, Excel, PowerPoint
(¥2,200 per night)
Limited quantity available. -
CHARGE
Blue-Ray/DVD Player
Limited quantity available. Please request when you make your booking.
＜The usage fee：¥1,000 per time (up to 3 nights)＞ -
FREE
Iron and ironing board
Please inquire at the guest room staff when using.
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FREE
Trouser press
Limited quantity available. Please request when you make your booking.
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CHARGE
Adapter
Types available: B / C / O / SE / BF / B3 / O2
＜Sold at the front desk.（¥1,000/item）＞
Limited quantity available. -
FREE
Transformer
Limited quantity available.
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FREE
Cellphone charger
Limited quantity available.
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FREE
Lamp
Limited quantity available. Please request when you make your booking.
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FREE
Wheel chair
Avalable only inside the hotel.
Limited quantity available. -
CHARGE
Stroller
We have introduced "Babycal", a stroller rental service provided by East Japan Railway Company and JR East Marketing & Communications,Inc.
*Click here for reservations and details.
KID'S ITEMS
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FREE
Baby cots
Cots may only be used for infants aged under 12 months.
Limited quantity available. Please request when you make your booking. -
FREE
Bed guard
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FREE
Sleepwear for children・Amenity Set
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FREE
Diaper disposal pail
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FREE
Bath set for children
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FREE
Disposable waterproof sheet
※Limited quantity available. Please request when you make your booking.
